Revenue Operations Specialist (Fixed Term Contract)

Role Overview

As a Revenue Operations Specialist at Pinterest, you'll play a critical role in enabling our sales teams and partners to thrive. You will ensure precise and efficient processing of orders, facilitate seamless operations between Pinterest and our vendor partners, and be a go-to expert for resolving complex escalations and driving operational innovation.

This is a fixed-term contract ending on 31st December 2026.

What you'll do

• Process and manage incoming orders, coordinating seamlessly between the sales team, vendor partners, and our revenue department to ensure accuracy and timely processing.
• Manage an order management queue in Salesforce to answer order processing queries and escalations from the sales team.
• Maintain process documentation for order management and related revenue workflows, ensuring procedures are accurate, up to date, and easy for Sales and Revenue users to follow.
• Support process and system improvements by identifying issues and proposing solution alternatives.
• Build proactive, collaborative relationships with internal stakeholders (Sales, Sales Enablement, Sales Strategy & Operations, Revenue, IT) and act as the operational voice for feedback and process evolution.
• Help evaluate and adopt practical AI solutions for operational processes while ensuring outputs are reliable, compliant, and aligned with established revenue and sales policies.

What we're looking for

• 3+ years in revenue operations, order management, sales support, or similar roles, ideally with exposure to advertising or SaaS business models.
• Experience handling escalated operational issues, ideally in a high-volume order management or billing environment.
• Experience in testing operational enhancements-working alongside systems engineers and other team members to deliver results on schedule.
• AI Enthusiast: Demonstrates curiosity for and practical application of AI to improve productivity, streamline workflows, and strengthen client communications and recommendations.
• Comfortable with Excel, Google Sheets, or SQL.
• Experience with Salesforce or similar CRM/order management systems.
• High learning agility, strong initiative, and a proactive, solutions-oriented approach to challenges.
• Advanced communication and relationship-building skills.
• Meticulous attention to detail and a demonstrated commitment to process excellence and accuracy.
• Bachelor's degree in Business, Finance, a related subject, or equivalent work experience.

Location and Compensation

Location based applicants: Dublin, Ireland. Salary range: €44,945 - €78,654 per annum. Equity is also available.

Relocation Statement

This position is not eligible for relocation assistance.

In Office Requirement

This role will need to be in the office for in person collaboration twice a month, and therefore requires a commutable distance from the Dublin office.

Equal Employment Opportunity

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition or genetic information, or any other consideration made unlawful by applicable federal, state, or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Accommodations

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