Retail Supervisor (20 hrs)

Job Details

Job reference: -037846

Employment type: 20 hour part time contract available

Location: 18 Kings Square, Gloucester, GL1 RW

Start date: Immediately

Purpose

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Gloucester store. The role is part time, permanent, and involves supporting the store management team to deliver an exceptional shopping experience to our customers.

Key Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open and close the store, including cashing up and completing associated administrative duties.
• Offer excellent levels of customer service and maintain strong product knowledge.
• Recommend and promote complimentary products with each sale.
• Assist management in leading the team to achieve store sales targets and KPIs.
• Support team members as required.
• Ensure the store is correctly merchandised and product displays are refreshed.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal Characteristics

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention to detail.
• Ability to work both individually and as part of a diverse team.
• Commitment to work 20 hours per week and the flexibility to work any day (Monday - Sunday).

Salary & Pay

Up to £13.91 per hour plus non contractual hourly sales commission.