Retail Supervisor (20 hrs)

Retail Supervisor (20 hrs) - Chesterfield

Job reference: -037406

Type: 20-hour contract (full time/part time)

Location: 25 Vicar Lane Shopping Centre, Chesterfield S40 1PY

Start date: Immediately

Purpose

Deichmann seeks an enthusiastic Retail Supervisor to join the team in our Chesterfield store. This part time permanent position will involve supporting the store management team and delivering an exceptional shopping experience to customers. You will be offered a competitive hourly rate of up to £13.91 per hour plus non contractual hourly sales commission, along with opportunities to grow and develop within your retail career.

Ideal Candidate

Energetic, driven and passionate about working in a fast paced, customer facing retail environment. Positive attitude towards exceptional customer service, ability to lead a team, stamina for the shop floor and calm under pressure. Previous retail experience required; supervisory experience preferred.

Key Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open and close the store, including cashing up and completing associated administrative duties.
• Provide excellent customer service and strong product knowledge.
• Promote complementary products with each sale.
• Assist management in achieving store sales targets and KPIs.
• Support team members as required.
• Ensure correct merchandising and refreshed product displays.
• Process stock deliveries and store transfers.
• Handle customer queries and complaints.

Personal Characteristics

• Take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self motivated, positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• Drive to exceed monthly performance targets.
• Methodical approach to daily tasks, including stock SKU management.
• High levels of attention to detail.
• Ability to work both individually and as part of a diverse team.
• Commitment to work 20 hours per week and flexibility to work any day (Monday Sunday).

Salary

Up to £13.91 per hour plus non contractual, hourly sales commission.