Retail Service Lead - Client Delivery (MAT Cover)

Edenred is seeking a Service Manager for Retail (MAT Cover) in London with hybrid working arrangements. The role focuses on delivering high-quality service to Prepaid Retail & Travel clients, managing relationships, and driving continual improvements.

You will work closely with EPS and Edenred teams to ensure smooth operations and successful project delivery. The ideal candidate combines retail domain knowledge with strong communication, data analysis, and process-improvement skills, supporting