Retail Associate
Posted 8 hours 30 minutes ago by Celtic Manor Resort
Job Title - Retail Associate
Department - Retail
Contract Type - Permanent
Rate of Pay - Competitive
Hours - 30 hours
Location - Celtic Mall,Celtic Manor Resort
Join the 'GreatestStory in Hospitality' by becoming one of our Retail 'Hospitality Heroes' basedat our Celtic Mall at the iconic Celtic Manor Resort - just oneof the fantastic opportunities we offer from 'Manor to Marina'. Using yourpassion for customer service and retail, you will help create exceptionalshopping experiences for our guests whilst showcasing a range of premiumbrands, gifts and resort merchandise.
Our Ideal Hero WillHave- Previousexperience in a retail, hospitality or customer-facing role.
- Agenuine passion for delivering exceptional customer service.
- Excellentcommunication and interpersonal skills.
- Apositive, professional and proactive approach to work.
- Theability to work effectively both independently and as part of a team.
- Experienceworking towards sales targets or promoting products would be advantageous.
- Delivera warm, friendly and professional welcome to every customer.
- Assistguests with purchases and make product recommendations to enhance theirshopping experience.
- Processtransactions accurately and efficiently.
- Replenishstock and maintain attractive, well-presented displays throughout thestore.
- Keepretail areas clean, organised and in line with resort standards.
- Supportstock takes, stock control and deliveries as required.
- Promoteresort facilities, events and services to guests.
- Respondto customer enquiries and resolve concerns in a professional manner.
- Workcollaboratively with colleagues to achieve sales and service objectives.
- Followall company policies, procedures, health and safety requirements andsecurity standards.
As one of our'Hospitality Heroes' you will receive a host of Company benefits such as:
- Accessto career development training from day one
- Discountson food & beverage and hotel stays
- Discountedleisure membership
- FreeGP virtual appointment service
- 24/7wellbeing helpline
- NESTpension scheme
- SocialClub
- Staffappreciation events
- Monthlyand end-of-year awards
As a CelticCollection employee, you will be able to say:
- I am equipped, trained, and supported to do the best job I can
- I am proud to be part of The Celtic Collection and would recommend it to others
- I work in an inclusive, friendly, positive and constructive environment
- I am encouraged to learn, grow and develop and to try new things in my role
- I am thanked and recognised for the work I do, and my views and ideas are valued
- I am crystal clear about our ambition, and I can contribute to it everyday
We reserve the rightto close this vacancy early if we receive a high volume of suitableapplications. Therefore, we encourage you to submit your application as soon aspossible. In accordance with UK immigration legislation, all applicants musthave the legal right to live and work in the United Kingdom. Successfulcandidates will be required to provide original documentation to verify theireligibility to work in the UK prior to employment, in line with Home Officeguidance. The Celtic Collection is committed to being an equal opportunitiesemployer. We welcome applications from all individuals regardless of age,disability, gender identity, marital status, race, religion or belief, sex, orsexual orientation. We strive to ensure a fair and inclusive recruitmentprocess for all candidates.