Restaurant Team Leaders

Location

Hayes

Contract type

Permanent

Hours

Full Time

35 Hours per Week including Weekends

About Us

British Garden Centres is a rapidly growing business with 80 locations across the UK. We are dedicated to enhancing and maintaining our sites, ensuring an outstanding experience for both our customers and employees. Our ongoing investment in repairs, maintenance and development reflects our commitment to continuous improvement.

Role Overview

We are seeking an experienced Restaurant Team Leader to join our team; in this role you will be asked to perform a variety of managerial functions. This starts with providing our customers with consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer serve skills. As Team Leader, you will also help our team to meet its standards for quality. This will involve ensuring that all food health and safety requirements are met. Your job may require you to hire new staff, train them and create schedules that the dynamic needs of the kitchen.

What we offer

• No evening work, split shifts or unsociable hours, year-round business.
• Security of working in a well-established expanding family business & the associated benefits.
• Rate of pay negotiable, dependent upon skills and experience.
• Closed Christmas Day, Boxing Day, New Year's Day & Easter Sunday.
• 50% meal discount at any BGC restaurant.
• 20% discount at any BGC store, additionally discount rates available for Leisure Park.

Skills required

• Excellent customer service skills.
• Strong FoH and BoH skills.
• Computer literate including Word and Excel.
• Barista experience.
• Good problem solver.
• Excellent communication skills.
• Good IT skills including Microsoft Excel and Word.
• Knowledge/experience of stock taking.
• Ability to drive sales and manage labour.
• Experience of food preparation and knowledge of food safety.
• Confidence in dealing with customers and complaints.
• Experience in leadership and a fast-paced food business essential.

Duties include

• Establish and maintain excellent standards of guest service.
• Manage small team of staff.
• Assist with stock taking.
• Plan staff rotas.
• Deputise in the Restaurant Manager's absence.
• Adhere to company policies and ensure that these are fully communicated to all team members.
• To establish and maintain the highest standards of hygiene in accordance with Health & Safety.

To apply

Please send your CV to: Sarah McNeish-Waltho Regional Restaurant Manager

Applications close - Tuesday 14th July 2026