Restaurant Manager

Job Title: Restaurant Manager

Location: Richmond Village Northampton, Bridge Meadow Way, NN4 5EB

Salary: £29,220.80 per annum (per year)

Contract: Permanent - Full Time, 40hrs

Shift Pattern: Various - shifts between 8am to 8pm, with weekend requirement

Overview

We are looking for a passionate, driven hospitality leader to manage front of house operations at Richmond Village Northampton. This role leads a high performing team, drives quality dining experiences, and ensures residents feel welcome in a community focused environment.

Key Responsibilities

• Manage and optimise staff rotas, ensuring effective cover while working within agreed budgets.
• Recruit, develop, and lead a high performance front of house team aligned with Richmond Village's standards.
• Oversee daily restaurant operations, delivering exceptional experiences across dining, bar, and room service.
• Plan and execute events and functions, maximizing use of village spaces to drive engagement and revenue.
• Build relationships with local businesses and organisations to increase external bookings and revenue.
• Collaborate with marketing to promote events, functions, and dining experiences.
• Monitor competitor activity and support pricing strategies to maintain commercial competitiveness.
• Coordinate with kitchen and wider teams for seamless service and consistent guest experience.
• Manage dietary, allergen, and alternative meal requirements safely and effectively.

Key Skills / Qualifications

• Proven experience managing a hospitality or catering team.
• Holder of CIEH Level 2 Certificate in Food Safety (or equivalent).
• Strong communication and interpersonal skills with a person centred approach.
• Organised, flexible, professional, and a team player capable of working independently.
• Demonstrated ability to lead by example and deliver an excellent hospitality experience.
• Will undertake a DBS check (cost covered by Bupa).

Benefits

• Viva global wellbeing programme covering mental, physical, financial, social, and environmental wellbeing.
• Flexible working and family friendly benefits.
• My Healthcare - quick remote GP, physiotherapy, and mental health support.
• Annual allowance ( £350) redeemable across Bupa products.
• Statutory sick pay plus additional sick pay scheme for frontline teams.
• Free meal each shift.
• 20 days holiday + Bank Holidays.
• Long service rewards (e cards, extra holidays, financial bonuses).
• Interest free annual travel loan for public transport season tickets.
• Wagestream - early access up to 40% of earned wages.
• Access to Bupa pension plans.
• Parental leave for adoption, birth, and co parenting.
• Menopause plan supporting women's health.
• Discounts at a range of gyms and fitness facilities across the UK.

Equal Opportunity

Bupa is a Level 2 Disability Confident Employer. We offer an interview/assessment to eligible disabled applicants and reasonable adjustments throughout the recruitment process.