Resolution Officer

Posted 6 hours 53 minutes ago by Daniel Owen Ltd.

£80,000 - £100,000 Annual
Permanent
Full Time
Temporary Jobs
London, United Kingdom
Job Description
Resolution Officer

Temp on going contract till April 2026
Hybrid Working
35 hours per week
£18.00 per hour

Details on the role
  • Temporary assignment until 1st April 2026
  • Hybrid working 1 day per week in the office)
  • 35 hours per week ( or )
  • £18.00 per hour
Main Accountabilities

Manage complaints in line with agreed policies and procedures. Provide excellent customer service, keeping customers informed with high-quality verbal and written communication. Work collaboratively with other colleagues at all levels, to achieve the right outcome.

Required Experience
  • Social Housing
  • Complaints
  • Planning/Scheduling
  • Customer Service