Resilience Automation Design Support Specialist

Role Title: Resilience Automation Design Support Specialist
Duration: contract to run until 31/12/2025
Location: Manchester/Glasgow, hybrid 3 days onsite
Rate: up to £690 p/d Umbrella inside IR35

Role purpose/summary

This hybrid role sits at the intersection of business process design and technical automation. The Resilience Automation Design Support Specialist will be responsible for reviewing and enhancing resilience processes-particularly those related to self-assessments and testing practices-while identifying and implementing automation opportunities to improve efficiency, traceability, and usability. The role supports the broader Resilience 2025/26 Book of Work and regulatory commitments.

Key Skills/requirements

Process Review & Optimisation:
Analyse existing resilience processes (eg self-assessments, testing practices) to identify inefficiencies, gaps, and opportunities for simplification and automation.

Automation Design & Implementation:
Design tooling solutions to centralise and automate the capture of testing outcomes across 11 resilience capabilities. Enable integration into scenario assessments and residual risk reporting.

Tooling & Architecture Support:
Contribute to the design of a centralised architecture for resilience data and documentation, ensuring accessibility and usability during both BAU and crisis scenarios.

Cross-Functional Collaboration:
Work closely with resilience leads, business service owners, and technical SMEs to ensure automation solutions are aligned with operational needs and regulatory expectations.

Data-Driven Resilience:
Support the creation of a scenario library and automation-enabled dashboards to inform business testing scope and resilience maturity tracking.

Required Skills & Experience:

• Strong understanding of operational resilience frameworks and regulatory expectations in financial services.
• Experience in business process analysis and optimisation, particularly in risk and resilience domains.
• Familiarity with automation tooling and Scripting (eg Python, Ansible, ServiceNow workflows, or equivalent).
• Ability to translate business requirements into technical automation solutions.
• Strong communication and stakeholder engagement skills, with experience working across business and technology teams.
• Experience in regulated environments and understanding of risk management principles.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!