Resident Services Co-ordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Over the last 30 years, Touchstone has identified various opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and aim to create the best experience for our customers.

More about the team

Touchstone operates in a competitive commercial environment, requiring the best use of resources to maintain a return to the Group both financially and socially.

Reporting to the Operations Manager, we are looking to recruit a Resident Service Coordinator on a permanent basis. This is a predominantly remote role; however, you would be required on-site (in Reading) based on Client demands.

More about your role

On a daily basis, you will help ensure that the customer experience is of the highest standard and provide administrative support related to all leasing activities as well as day-to-day operations.

Responsibilities include liaising with customers for renewals, negotiating rents, renewing tenancies, conducting regular market research, and providing administrative support to ensure applications are completed correctly.

At Places for People, we are committed to a safe working environment; therefore, a basic DBS check is mandatory.

More about you

The ideal candidate will have previous experience in a similar role. Experience with administrative tasks and familiarity with MS packages such as MS Word and Excel are required.

Experience & Skills

• Experience working in roles like Receptionist, Front of House, etc.
• Experience conducting administrative tasks
• Familiarity with MS packages such as Excel
• Strong attention to detail
• Excellent communication skills

The benefits

We are a large, diverse, and ambitious business, offering challenges that will help you grow. We also provide a comprehensive benefits package, including:

• Competitive salary with yearly reviews
• Training and development opportunities
• Extra perks, including discounts and offers from shops, cinemas, and more