Resident Liaison Officer

Resident Liaison Officer - Part time (Fixed Term)

Salary: £33,816-£41,486 per annum (pro rate). Hours: 18 per week. Location: Luton, Hartwood House.

Key Responsibilities

• Deliver a project coordinating permanent and temporary moves for residents within the LiveSmart scheme that is being decommissioned.
• Support residents through the move process, ensuring moves are managed smoothly and service promises are communicated effectively.
• Provide information, guidance and signposting to relevant internal and external services to aid residents' housing journey.
• Offer tailored support to vulnerable residents to achieve positive outcomes.
• Ensure resident views are heard and acted upon.

Required Competencies

• Ability to travel across the local region as and when required.
• Eligibility to work in the United Kingdom and no visa sponsorship will be offered.
• Must reside in England or Wales during the employment period.
• Basic Criminal Record Check clearance required.

Working Arrangements & Benefits

• Hybrid role: split time between home, the Luton office and the LiveSmart property.
• Fixed term contract/secondment until December 2027.
• Benefits package supporting lifestyle and commitment (detailed offer to be discussed).

Application Deadline

Wednesday, 29July2026 at midnight (application may close early without notice).