Resident Liaison Officer

Overview

Location: City of London
Salary: £31K per Year
Contract: Permanent
Type: Full Time

Reference: IS/ RLO_
Posted: November 21, 2025

Permanent basis

Based in London

Site based 5 days a week

£31,000 per Annum plus car allowance

Responsibilities

• Communicate with the site team to ensure that refurbishment works gets done by the agreed timelines
• Handle complaints professionally and effectively
• Communicate with residents to organise property visits
• Be the mediator that minimises Interruption and make sure projects proceed smoothly and residents are content
• You will be the primary point of contact between the project team and residents
• Clean driving licence and your own vehicle
• Experience using Microsoft Office and IT Systems
• Excellent verbal and written communications

Benefits

• Rewarded for successful recommendations as part of our referral scheme
• Annual training budget to support your personal and professional development