Renewals Specialist

Posted 10 days 22 hours ago by Listers Group Limited

Permanent

Full Time

Other

Warwickshire, Coventry, United Kingdom, CV1 1

Job Description

Job Introduction

We are seeking a Renewals Specialist to join our Toyota dealership in Coventry.

Your working hours will be 08:30 - 18:00, Monday to Friday.

We offer a excellent basic salary with an OTE of up to £35,000, along with benefits including use of a company car.

We are looking for a highly organised professional with up-to-date knowledge of financial products and campaigns.

Role and Responsibilities

Actively generate renewals leads and coordinate appointment bookings across the Toyota Division to drive vehicle sales using available systems and databases.
Engage with customers through our live chat platform to manage incoming enquiries.
Conduct daily prospecting, run campaigns within designated systems, and update KPIs and efficiencies consistently.
Contribute to increasing the Dealership's retention rates and achieving set targets.
Liaise directly with our client database, maintaining a high standard of professionalism.
Exceed internal and external customer expectations in line with company best practices.
Perform any other reasonable duties as directed by your manager.

About You

Previous experience in the motor trade is advantageous, however if you are able to demonstrate previous experience in a busy sales environment role full training will be provided.
Excellent communication skills and strong administrative abilities.
High attention to detail, ensuring all paperwork is completed accurately and securely.
Ability to work independently or as part of a team, collaborating with dealership staff to provide a smooth service for customers.
Experience within the automotive or car dealership sector is preferred but not essential.

What we offer