Remote Workforce Planner: Real-Time Ops & Forecasting

Posted 10 hours 57 minutes ago by Jobgether

Permanent
Full Time
Other
Not Specified, Ireland
Job Description
Jobgether is seeking a Workforce Management Specialist to ensure efficient operations within a global customer experience environment. This fully remote role involves creating and optimizing agent schedules, monitoring real-time metrics, and collaborating with stakeholders. Candidates should have proven experience in workforce management and strong analytical skills. The position offers a salary range of $36,900 to $83,050 and flexible working hours, along with a variety of benefits including remote work options, learning budgets, and parental leave.