Remote Travel Reservations & Customer Experience Agent
Posted 3 hours 49 minutes ago by Travel Trade Recruitment
Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description
Travel Trade Recruitment is seeking an experienced Customer Experience Executive for a homebased role within the travel industry. You will promptly handle customer interactions across the lifecycle and maximise conversions with a strong service focus.
Key duties include answering calls, handling enquiries via multiple channels, processing bookings and amendments, upselling, arranging ancillaries, and keeping clients updated with documentation. Remote working and travel perks are available.