Remote Travel Customer Service Advisor

Posted 5 hours 29 minutes ago by Yates Travel

Permanent
Full Time
Customer Service Jobs
London, United Kingdom
Job Description
High Energy People Focused Travel Inspired

This starter level position is ideal for someone who enjoys connecting with others, loves talking about destinations and memorable experiences, and wants the freedom to work from home-or anywhere with a reliable internet connection. You don't need prior experience. What matters most is enthusiasm, curiosity, and a willingness to grow.

Key Responsibilities
  • Deliver friendly, consistent customer support through phone, email, and messaging
  • Guide clients as they explore and book travel options including cruises, resorts, flights, and vacation packages
  • Walk travelers through itineraries, payments, and essential travel documents
  • Research destinations, deals, and travel options tailored to each client's needs
  • Assist with simple booking or account related questions
  • Keep communication clear and steady throughout the planning process
  • Use travel platforms, booking tools, and customer service best practices
Why You'll Love This Role
  • Daily conversations centered around travel, destinations, and exciting adventures
  • Work remotely-from home, a café, or even while traveling
  • Every client brings a new story and a new trip to design
  • Become the trusted person who helps others plan unforgettable vacations
  • Join a supportive, upbeat, travel loving team that encourages your growth
What You Bring
  • A positive, energetic, people first attitude
  • Strong communication skills with a warm, professional tone
  • Basic computer skills and comfort learning new tools
  • Good organization and attention to detail Perks & Benefits
    • Fully remote with flexible scheduling
    • Great for beginners
    • Access to travel discounts, perks, and industry opportunities
    • Competitive commission structure