Remote Technical Support Specialist

Posted 7 hours 29 minutes ago by Intelligent Mechatronic Systems, Inc.

Permanent

Full Time

Other

Cheshire, Crewe, United Kingdom, CW1 2

Job Description

IMS is seeking a Customer Service Agent in Crewe to ensure IMS products are delivered to consumers, remain operational, and provide accurate tracking and risk data. You will respond to inquiries via ticketing systems and troubleshoot issues to meet SLAs.

Join our office-based team with flexible remote options, helping maintain device installations, data validation, and timely customer support while collaborating with technical and operations teams to improve service quality.