Remote SMB Growth Driven Customer Success Manager

Posted 6 hours 17 minutes ago by Gearset Limited

Permanent
Full Time
Call Centre / Customer Service Jobs
Cambridgeshire, Cambridge, United Kingdom, CB1 0
Job Description

Gearset Limited is seeking a Customer Success Manager for our SMB segment. You will own a broad portfolio of approximately 500 accounts, acting as a trusted advisor to help customers achieve their Salesforce DevOps goals and maximise value from Gearset.

You'll identify expansion opportunities, protect retention, and drive product adoption across your portfolio. You'll collaborate with Account Managers, Renewals, Product, Marketing and Support to deliver meaningful outcomes and ensure ongoing