Remote SMB Customer Success Manager: Onboarding & Adoption

black.ai is seeking an SMB Customer Success Manager to join our London team, responsible for customer activation and retention in the built world industries. This role is for a candidate early in their tech career, working closely with various teams to enhance customer experience.

Key responsibilities include onboarding, driving customer adoption, and monitoring account health. The position offers a competitive OTE remuneration of £55,000-65,000, including pension and flexible work options.