Remote Senior Customer Success Manager - Growth & Retention

Triwill Group is seeking a Senior Customer Success Manager for a remote-first role based in Ireland. You will own a portfolio of customers, acting as a trusted strategic advisor throughout their journey and leading onboarding to deliver measurable business outcomes.

You will monitor account health, drive renewals and expansion opportunities, and address risks proactively. You will work cross-functionally to represent the customer internally and help shape product improvements and success