Remote Senior BI Lead - Conversational Channels & AI Analytics

Posted 5 hours 59 minutes ago by Humana Inc

Permanent

Full Time

Other

Kent, Dover, United Kingdom, CT157

Job Description

Humana Inc. is seeking a Business Intelligence Lead to act as a strategic analytics partner for the Conversational Channels product line, including IVR, IVA, and AI-driven member experiences.

The role combines deep analytics with product and leadership capabilities to guide cross-functional teams. You will mentor BI Engineers, drive KPI governance, and deliver executive dashboards and scorecards using Power BI.