Remote Question Routing Specialist
Posted 10 hours 22 minutes ago by Hrstalentsolutions
Permanent
Full Time
Other
Staffordshire, Birmingham, United Kingdom, B19 1
Job Description
Hrstalentsolutions is seeking a Question Category Routing Assistant to sort written customer enquiries by their subject and route them to the appropriate queue, ensuring the receiving team has enough context to continue.
This remote role supports a flexible schedule and offers pay of £24.50-£26.50 per hour, with full-time or part-time options. The focus is on accurate categorisation and reliable handoffs rather than resolving every query.