Remote Product Ops Lead: Scale & Delight

Monzo is seeking a Product Ops Manager to join the mobile team and help shape product operations across the organisation. You will ensure that products are sustainable, high-quality and serviceable at scale, working at the intersection of product, technology and operations.

The role involves collaborating with product managers, engineers and designers to translate operational challenges into product experiences, and partnering with customer service to maintain compliant, empathetic