Remote Platform Architect - Contact Center & CX

A global customer experience leader is seeking a seasoned Platform Architect for their Contact Center teams. The role focuses on designing and implementing scalable customer service solutions using technologies like Amazon Connect and Zendesk. Ideal candidates will have over 10 years of architecture experience, excellent leadership skills, and the ability to work cross-functionally. This position is fully flexible, allowing for remote work, and is key in optimizing customer interactions. Join the team to drive innovation in customer experience technology.