Remote Local Government Customer Advisor

Civic Recruitment Limited in the United Kingdom is seeking a Customer Service Advisor for a 1.5 months contract with a Local Authority. You will handle inquiries across phone, email, web chat, social media, text, and face-to-face contact, aiming for first-contact resolution and high customer satisfaction while delivering value for money.

You will work within the Council's customer service framework, promote digital channels, and support services from Elections to Revenues and Benefits.