Remote Helpdesk & Billing Leader

Apleona Group in Ireland is seeking a Helpdesk and Billing Manager to oversee the service desk operations remotely, ensuring SLA adherence and efficient billing processes.

You will supervise staff, manage WOs, POs and quotes, raise invoices, and maintain auditable financial records. Working Monday to Friday, 9am-5pm, this role offers remote work arrangements and close collaboration with account teams.