Remote-First: UK&I Customer Success Lead

ElevenLabs, a remote-first AI research and product company, seeks a Customer Success Lead to guide a senior team across the UK&I region. You'll balance people leadership with strategic direction, ensuring post-sales excellence and measurable customer value.

You will coach priority accounts, drive renewals and expansion, and design scalable CS playbooks that align with company goals. You will partner with cross-functional leaders to optimize outcomes and policy execution.