Remote-First ClimateTech Customer Success Specialist

Advanced Infrastructure is seeking a Customer Success Associate to help councils and energy planners maximise value from the LAEP+ platform. You will provide onboarding, guidance, and proactive engagement across the customer journey, drive adoption, deliver training, and collect feedback to improve the product.

You will be the public face of the company, delivering first and second line support via Jira Service Desk and Intercom, with occasional travel to client sites and monthly sessions in