Remote Enterprise CSM - Strategic Growth & Retention

Avid is seeking an Enterprise Customer Success Manager who will manage and grow relationships with high-value customers, driving measurable outcomes and long-term success. This role involves leading onboarding initiatives and collaborating with various teams to ensure an optimal customer experience.

The ideal candidate will possess 5-7 years of experience in Customer Success or Account Management and have a Bachelor's degree. Proficiency with Salesforce and Gainsight is essential for this position, which allows for remote work.