Remote Energy Customer Service Advisor

NextGenEnergyJobs is seeking a Customer Service Advisor for Business Energy to help UK business customers understand bills, meters and tariffs over a remote channel. You will handle queries end-to-end, from billing questions to meter issues and complex energy scenarios, delivering clear, friendly solutions with warmth and patience.

With no scripts and real conversations, you'll resolve problems and make energy easier, choosing the best fix the first time while guiding customers toward greener