Remote Customer Support Specialist & Solutions Consultant

A technology solutions provider in the UK is seeking a Customer Support Specialist to serve as a trusted consultant for clients using their Digital Asset Management platform. Responsibilities include diagnosing technical issues, conducting proactive client outreach, and collaborating with internal teams for seamless client experiences. The ideal candidate will have at least 2 years of experience in technical support or customer success, along with strong communication skills and the ability to prioritize client needs. This role offers competitive benefits and a remote-first culture.