Remote Customer Support Specialist

Koru Kids is seeking a customer support advocate to help families and nannies through our childcare marketplace. You will handle live chats, emails, and calls with warmth, empathy, and clear communication, guiding users through invoices, pricing, and service questions.

You'll join a friendly, training-focused team, work mostly remotely, and visit our London office around six times a year for training and events, with travel expenses covered.