Remote Customer Success Operations Manager

Megaport is expanding its Customer Success Operations team and seeks a flexible, remote Customer Success Operations Manager to support onboarding, drive customer satisfaction, and help grow revenue across a global client base. You'll coordinate with Sales, CS, Legal, and InfoSec, ensuring efficient processes and accurate reporting from JIRA and SFDC.

The role focuses on onboarding, billing coordination, and ongoing customer engagement to expand value and reduce churn in a dynamic tech