Remote Customer Success Manager - Transport SaaS

Masabi is a global fare payment leader powering journeys with Justride across 250+ locations. As a Customer Success Manager in the UK, you will manage a portfolio of transport operators and authorities, build trusted relationships, resolve issues, and guide customers through onboarding and product usage.

You will join a small UK team, learning the domain quickly and owning client outcomes from day one, with opportunities to shape the road map and evolve with the product.