Remote Customer Success Manager - Cybersecurity SaaS (UK)

Posted 13 hours 52 minutes ago by XM Cyber

£70,000 - £90,000 Annual
Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description
A leading hybrid cloud security company is seeking a Customer Success Manager to drive value and retention among its clients. The role involves managing customer relationships, ensuring their success with the platform, and collaborating with internal teams to solve challenges. The ideal candidate will have 7-10 years of Customer Success experience in SaaS, particularly in cybersecurity, and must be able to communicate complex technical information to a diverse audience. This position offers a remote work option.