Remote Customer Experience Specialist - Case Management

A housing organization is seeking a Customer Experience Assistant to manage customer interactions and inquiries effectively. This position is remote, offering a salary up to £27,522 per year. The ideal candidate will have strong organizational and communication skills, as well as experience handling complex customer issues. Responsibilities include managing feedback, supporting investigations, and maintaining records in a supportive team environment. It's an excellent opportunity for someone passionate about customer service and continuous improvement.