Remote Client Success Lead (Insurance & Legal)

Posted 2 hours 25 minutes ago by Sedgwick Claims Management Services Ltd

Permanent
Full Time
Other
London, United Kingdom
Job Description

Sedgwick is seeking a Customer Success Manager to manage a portfolio of Bill ReviewIQ clients across Legal-X and/or Legal eXchange. You will own the client experience, drive retention, and coordinate renewals, reporting and cross-selling activities in a remote UK role.

Ideal candidates will have 5+ years in client-facing roles with strong communication, negotiation and problem-solving skills, plus insurance knowledge. Travel may be required.