Remote - Up to £55,000 - F&O Support Analyst - Migration Project - End User
Posted 15 days 6 hours ago by Opus Recruitment Solutions Ltd
£55,000 Annual
Permanent
Not Specified
Other
Not Specified, United Kingdom
Job Description
F&O Support Analyst - Migration ProjectRemote position Food ManufacturerEnd User £45,000 - £55,000 per annumMy exclusive client, a global lead in the food industry is at the forefront of ERP transformation. They are embarking on a significant project to migrate their systems to Dynamics 365 F&O, ensuring seamless operations and heightened efficiency across all business units.As a Support Analyst you will play a pivotal role in the migration to Dynamics 365 F&O, with a primary focus on the Manufacturing (MFG) module. Reporting directly to the Line Manager, you will collaborate with a team of 14 professionals, including ERP support experts and operational services personnel, to facilitate a smooth transition while maintaining ongoing support for critical business operations.Key Responsibilities:
- Provide technical support and assistance to end-users of Dynamics 365 F&O.
- Troubleshoot issues reported by users and resolve them in a timely manner.
- Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
- Assist in the planning and execution of the migration to the new Dynamics system.
- Participate in data migration activities, including data mapping, cleansing, and validation.
- Work closely with the project team to ensure successful migration and minimize disruption to business operations.
- Conduct training sessions for end-users on the new Dynamics system.
- Document support processes, procedures, and system configurations.
- Provide ongoing support and maintenance for the new Dynamics system post-migration.
- Stay updated on the latest developments and best practices in Dynamics 365 F&O and related technologies.
- 3+ years' experience of managing system/software environments.
- Experience implementing/configuring/updating software/system environments.
- Proven ability to create innovative solutions to solve complex business requirements, and streamline/automate business processes.
- Demonstrated analytical, problem-solving, organizational, interpersonal, communication skills.
- Creation of Functional and Technical Specifications documentation for improvement projects including specifications for configuration changes, data migration, and system integrations.
- Building and configuring of business workflows.
- Schedules work to be done and follows up to ensure completion within deadlines.