Relief Security Officer

Locations: Crewe, Warrington, Widnes, Runcorn, Wigan, Leigh & Surrounding Area's
Pay Rate: £13.45 per hour
Shifts: Day shifts, typically Monday-Saturday, with occasional Sunday work

Mitie is recruiting Relief Security Officers to support the Department for Work and Pensions (DWP) contract across Greater Manchester & Cheshire. This is a great opportunity to join a large, established organisation.

As a Relief Officer, you will cover for full time colleagues during holidays, sickness, and last-minute absences, so weekly hours will vary depending on business needs.

Key Responsibilities

• Patrol sites and control access


• Respond to incidents and emergencies


• Liaise with emergency services when required


• Provide excellent customer service


• Complete incident reports and follow security procedures

Training

• Fully and satisfactorily complete all required competency training.


• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.


• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.


• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.


• Use common sense and initiative by immediately involving others if a situation appears to become threatening.


• To maintain professional conduct in the face of difficult situations and challenging customers.


• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.


• Keep to schedules and demonstrate commitment to Mitie and the Client.


• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).


• To call emergency services and Communication Centre to report all incidents.

What We're Looking For

• Valid SIA Door Supervisor licence


• Previous security experience


• Full UK driving licence and access to your own vehicle


• Flexible availability for day shifts