Regulation and Quality Intelligence Officer

Salary £37,821.60 - Full Time (40 Hours)

Remote working with occasional travel to meetings as required.

Barchester Healthcare are looking for a Regulation & Quality Intelligence Officer to join our Regulation and Quality Improvement team and you'll play a key part in turning complex data into clear insights that drive decision making at the highest levels. If you're an analytical thinker with a passion for improving quality and regulatory standards, this role offers the chance to make a meaningful impact across a large and diverse organisation.

Responsibilities

• Regulatory monitoring: Analyse weekly internal regulatory activity and support the Regulation & Quality Improvement Team with clear, actionable insights.
• Trend analysis: Track statutory notifications, safeguarding referrals and under-reporting, highlighting emerging themes and risks.
• Senior reporting: Produce high-quality reports for the Board, Executive Board and Senior Management Team using qualitative and quantitative data from multiple sources.
• Inspection oversight: Maintain oversight of all external inspections, including CQC Single Assessment Framework activity, draft report summaries and competitor intelligence.
• Data quality assurance: Ensure all information used in analysis is accurate, timely and robust.
• Sector research: Monitor developments across regulators and the wider health and social care sector.
• Risk profiling: Provide updates on changes to service risk profiles and highlight areas requiring attention.
• Cross-team collaboration: Support the wider Quality, Risk and Compliance Directorate with reporting needs and attend internal and external meetings as required.

Qualifications

• Strong ability to interpret complex qualitative and quantitative data.
• Experience within health and social care or another regulated sector.
• Highly organised with a meticulous approach to data and reporting.
• Confident in producing clear written reports and communicating findings verbally.
• A proactive, supportive team member with a strong work ethic and a drive to improve quality.

Rewards Package

• Access to a range of retail and leisure discounts
• Access to a range of wellbeing support and Best Doctors Service
• Opportunity to develop within a hugely supportive team