Regional Manager Job South East and London

Regional Optical Manager Job South East and London
Optical Jobs South East, Greater London, Essex, Surrey, Buckingham, Gloucestershire

Position: Practice Coach/Regional Manager
Location: Covering 10 practices within the South East UK and Greater London including Essex, Surrey, Buckinghamshire and Gloucestershire
Hours: Full-time
Salary: Up to £45,000 per annum + car allowance and benefits
Start date: ASAP

About the Role

A leading and growing independent optical group is seeking a Practice Coach to support and develop multiple practices across its UK network. With a strong and expanding footprint, this is an exciting opportunity for an experienced Practice Manager ready to take the next step in their career.

This role is central to driving operational excellence, improving performance, and supporting teams to achieve commercial success. You will work closely with senior leadership and Practice Managers to enhance efficiency, strengthen processes, and deliver outstanding patient experiences.

Key Objectives

Maintain regular communication with senior leadership and Practice Managers to ensure smooth operations across practices

Develop, implement, and uphold business standards and best practices

Improve operational efficiency by refining processes and procedures

Support revenue growth at both individual practice and group level

Key Responsibilities

Lead, motivate, and support practice teams in a fast-paced environment

Deliver practice development plans and resolve operational challenges

Monitor and analyse performance data to drive productivity and service excellence

Collaborate with cross-functional teams to improve systems and processes

Track and improve key KPIs such as sales, conversion rates, average transaction value, and service uptake

Support implementation of commercial initiatives, promotions, and campaigns

Coach Practice Managers on financial performance, sales strategies, and KPI management

Identify underperformance and provide targeted coaching and escalation where required

Skills & Experience Required

Proven experience in practice development and performance improvement

Strong leadership and people management skills

Ability to delegate effectively while maintaining operational oversight

Experience using practice management systems and adapting to new technologies

Strong analytical skills with the ability to interpret KPI data and drive action

Desirable Skills

Excellent communication and relationship-building abilities

Customer-focused mindset

Proficiency in Microsoft Office or Google Workspace

Strong IT skills

Experience in sales leadership, target setting, and revenue growth within an optical environment

Why Apply?

Opportunity to step into a strategic, multi-site leadership role

Be part of a growing and forward-thinking organisation

Play a key role in shaping performance, culture, and success across multiple practices

If you're an ambitious Practice Manager or optical professional ready to progress your career, we'd love to hear from you.

About Flame Health Optometry

Flame Health is a specialist Optometry recruitment consultancy with over 25 years' experience supporting Optometrists across the UK & Ireland. We operate a confidential, consultancy-led recruitment model, ensuring discretion for both candidates and employers.

You can apply or request further information in complete confidence via our website. Alternatively, to apply, or to arrange a confidential discussion, please contact Flame Health:

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Flame Health & Associates LLP operates as an Employment Agency and Employment Business.