Regional Development Officer

Regional Development Officer About the Role:

MPA Recruitment is seeking a Regional Development Officer - Access to Healthcare on behalf of the Business Services Organisation.

This role sits within the Access to Healthcare team and plays a key part in ensuring the effective application of legislation relating to entitlement to healthcare in Northern Ireland. You will act as a subject matter expert, supporting HSC staff through guidance, training, and the development of systems to identify and manage patient eligibility, including chargeable patients.

This is an excellent opportunity for a candidate with strong analytical, project, and stakeholder engagement skills to contribute to regional service delivery and policy implementation.

Key Responsibilities: Project Delivery & Service Development

• Support the Regional Manager in planning, coordinating, and delivering projects within agreed timelines and objectives.
• Develop detailed project plans, timelines, and communication strategies.
• Monitor project progress, identify risks, and implement mitigation measures.
• Contribute to the development of procedures and systems to assess patient entitlement to healthcare services.

Policy, Compliance & Governance

• Ensure all project work complies with relevant legislation, including healthcare entitlement regulations.
• Act as a compliance lead in relation to Data Protection Act 2018 and information governance.
• Conduct equality screening and impact assessments where required.
• Support the development and implementation of policies, procedures, and best practice guidance.
• Interpret legislative changes and update operational processes accordingly.

Training & Service Delivery

• Design and deliver training programmes to HSC staff on healthcare entitlement and relevant legislation.
• Produce supporting materials such as guidance documents and aide memoires.
• Develop and implement processes to monitor compliance with regulatory requirements across HSC.

Stakeholder Engagement & Collaboration

• Build and maintain strong relationships with key stakeholders including HSC staff, external agencies, and the Home Office.
• Act as a key liaison point, including supporting service level agreements and data sharing arrangements.
• Communicate complex information clearly through reports, presentations, and briefings.
• Participate in forums, working groups, and consultation meetings as required.

Research, Analysis & Reporting

• Analyse legislation, data, and reports to inform regional guidance and decision making.
• Prepare progress reports, business cases, and project documentation for senior stakeholders.
• Track milestones and evaluate project outcomes, ensuring continuous improvement.

Management & Leadership

• Delegate tasks and provide support to administrative and project staff.
• Undertake line management responsibilities where required.
• Promote a culture of collaboration, openness, and continuous improvement within the team.

Health, Safety & Organisational Responsibilities

• Ensure compliance with health & safety, equality, and information governance policies.
• Promote a positive workplace culture aligned with organisational values.
• Support environmental sustainability initiatives and responsible resource use.
• Maintain accurate records in line with GDPR and Freedom of Information requirements.

Additional Duties

• Represent the organisation at meetings, seminars, and external engagements.
• Contribute to business planning and organisational objectives.
• Undertake ongoing professional development and training.
• Carry out any other duties appropriate to the role.

What We're Looking For:

Essential Criteria:

Applicants must meet one of the following:

• A degree (or equivalent professional qualification) plus at least 2 years' relevant experience
  OR
• A minimum of 5 years' relevant experience in a similar role

Relevant experience should include:

• Supporting or conducting system reviews, investigations, or project work
• Developing or implementing operational guidance relating to legislative or regulatory requirements
• Experience supervising staff (minimum 1 year)

Skills & Experience:

• Strong analytical and problem solving skills with the ability to interpret complex information
• Ability to manage multiple priorities and meet tight deadlines
• Excellent communication skills, including report writing and presentation delivery
• Experience working collaboratively across teams and organisations
• Proficient in Microsoft Office applications (Excel, Access, etc.)
• Understanding of legislation and its practical application

What we can offer you:

• Weekly pay
• Holiday pay
• 24/7 support from dedicated recruitment consultants
• Opportunity to work within a public sector healthcare environment

Why Apply?

This is a unique opportunity to join a specialist regional team influencing how healthcare entitlement is assessed and delivered across Northern Ireland. You will play a vital role in shaping guidance, improving compliance, and supporting frontline healthcare services.