Receptionist/Service Advisor - 32-35k Great Opportunity!
Posted 15 hours 43 minutes ago by Hawk Hiring
Receptionist / Service Advisor
Location: Cambridge
Salary: £32,000 - £35,000 per year
Hours: Flexible Mon-Fri (e.g., 7-4, 8-5, or 9-6) + Saturdays on a rota
Contract: Full-Time, Permanent
ABOUT OUR COMPANYWe are a leading, family-run independent garage in Cambridge with over 50 years of heritage. Our business is built on the values of honesty, reliability, and technical excellence. Specialising in MOTs, servicing, and repairs for all makes and models, we have established ourselves as a cornerstone of the local community. We pride ourselves on maintaining a relaxed, welcoming atmosphere for both our staff and our customers.
WHY JOIN OUR TEAM?We offer a work environment that prioritises your well-being and professional growth.
- Highly Competitive Salary: £32k - £35k depending on experience.
- Flexible Schedule: We value work-life balance and offer negotiable Monday-Friday hours to suit your lifestyle.
- Personal Vehicle Perks: Enjoy the benefit of free work on your own personal vehicle.
- Career Progression: As a long-standing business, we support our staff in growing their careers and taking on more responsibility.
- Stress-Free Parking: Free onsite parking is provided for all staff.
- A Positive Culture: Join a close-knit, family-run team that maintains a relaxed, supportive, and friendly atmosphere.
We are seeking an experienced Receptionist / Service Advisor to be the face of our garage. You will be the primary point of contact for our customers, ensuring they receive the high-quality, professional service we are known for.
- Greeting customers and managing the front-of-house experience.
- Scheduling MOTs, services, and complex repair appointments.
- Acting as the expert liaison between the workshop technicians and customers.
- Providing clear, technical explanations of required repairs and transparent quotes.
- Processing invoices, managing parts ordering, and handling payments.
- Mandatory Automotive Experience: Previous experience working within a garage or dealership environment is essential for this role.
- Technical Knowledge: A solid understanding of vehicle maintenance and repair processes to accurately advise customers.
- Communication: Strong interpersonal skills and a professional telephone manner.
- Organisation: The ability to multitask effectively and manage a busy workshop diary.
- IT Literacy: Proficiency in using garage management software for bookings and billing.
- Reliability: A dedicated professional who enjoys being part of a local, family-run success story.
If you have the required automotive background and are looking for a stable role with a friendly team and great benefits, we would love to hear from you.