Receptionist

Overview

Role: Receptionist

Contract: 1 months

Location: Basildon, UK (On-site)

Working shifts: Monday to Friday (Full time)

Working pattern: 8:00am to 5:00 pm (37.5 working hour/week)

We are looking for the candidate who can start ASAP with no Holidays for a month

Job Purpose

We are seeking a friendly, professional, and proactive Reception & Administrative Support Assistant to join our team. This varied role combines front-of-house responsibilities with administrative support and visitor engagement. The successful candidate will be the first point of contact for visitors, assist with day-to-day administrative tasks, and support guided tours of the Roastery, helping to deliver a positive and welcoming experience for guests.

Key Responsibilities

• Provide a professional and welcoming reception service for visitors, customers, and staff.
• Act as the first point of contact for enquiries, directing visitors and handling incoming calls and emails appropriately.
• Support the team with a range of general administrative duties, including data entry, filing, scheduling, and document management.
• Assist with coordinating meetings and maintaining office records where required.
• Support and help facilitate visitor tours of the Roastery, ensuring guests receive a positive and informative experience.
• Maintain a clean, organised, and professional reception and visitor area.
• Work collaboratively with colleagues across the business to provide effective administrative support.
• Undertake other reasonable duties as required to support the smooth operation of the site.

Skills and Experience

Essential

• Excellent communication and interpersonal skills.
• Friendly, professional, and customer-focused approach.
• Strong organisational skills and attention to detail.
• Basic administrative and computer skills, including Microsoft Office applications.
• Ability to manage multiple tasks and work effectively in a busy environment.
• Reliable and able to travel to the site as required.

Desirable

• Previous experience in a reception, customer service, hospitality, or administrative role.
• Experience assisting visitors, guests, or conducting tours.
• Interest in coffee, food production, or visitor experiences.

Personal Attributes

• Professional and approachable manner.
• Positive attitude and willingness to learn.
• Confident interacting with a wide range of people.
• Flexible, dependable, and a strong team player.
• Enthusiastic about delivering excellent customer service.

What happens next?

Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.