Receptionist - Dee Valley Medical Practice

Receptionist - Dee Valley Medical Practice

Employer:

NHS Jobs

Location:

Wrexham, LL13 0ED

Pay:

Negotiable

Contract Type:

Contract

Hours:

Full time

Disability Confident:

No

Closing Date:

02/05/2026

About this job

Reception Counter Duties

• Providing customer service for patients and visitors at Reception Front Desk.
• Making appointments.
• Taking requests for prescriptions.
• Giving out results.
• Ambulance transport bookings.
• Home visit requests.
• Deal with general enquiries and complaints.
• Contacting other providers Telephone Duties.
• Register new patients and temporary residents.
• Greet and direct patients and visitors.
• Handing out prescriptions.
• Ensure outstanding queries are explained and handed over to next shift, as necessary.
• Respond to needs of doctors and nurses during surgery.
• Collect payments from patients for non-NHS services.
• Dealing with requests for repeat prescriptions.
• Raising prescriptions as per Practice protocols.
• Dealing with queries relating to repeat prescriptions.
• Input and extract information from Practice computer system.
• Observe health and safety guidelines at all times.
• General housekeeping (e.g. keeping reception and waiting areas tidy).
• Make refreshments for doctors and other team members, participate in washing up.
• Any other reasonable duties as necessary.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).