Reception/Clerical Admin

Reception/Clerical Administrator

• Hourly Rate: £14.82
• Location: Office-based
• Job Type: Temporary (Full-time & Part-time positions available)

We are currently seeking two experienced Reception/Clerical Administrators to join our Family Hubs. One position is full-time, and the second is part-time. This role involves providing high-quality customer service, greeting and welcoming families and professionals both face-to-face and by telephone, and offering general and complex administrative support.

Day-to-day of the role:

• Ensure all visitors are welcomed in a positive, respectful, and responsive manner.
• Provide high-quality customer-focused reception for all visitors and enquiries via telephone and email.
• Manage procurement within policies and procedures, maintaining accurate records of orders, purchases, deliveries, and payments.
• Prepare invoices, ensure payments are reconciled, and monies are regularly banked.
• Manage and monitor petty cash in line with financial regulations and procedures.
• Facilitate meetings as required, including producing minutes, preparing agendas, and other documentation.
• Responsible for meeting room bookings, preparation, clearing, and security.
• Sort and distribute incoming and outgoing post, maintaining appropriate records.
• Monitor and maintain stock levels.
• Set up and maintain filing structures, both manual and electronic.
• Carry out computer work including internet/email, and prepare and produce letters/leaflets to service users and other agencies.

Required Skills & Qualifications:

• Must hold 4 GCSE's (Grades A-C) or equivalent, or have substantial relevant experience.
• Excellent customer service and reception skills.
• Strong administrative and organisational skills.
• Proficiency in using computers, including internet and email.
• Ability to handle multiple tasks and maintain attention to detail.
• Must be able to provide references and undergo a DBS check.

Benefits:

• Access to a dedicated consultant for ongoing support.
• Secure and user-friendly online system for timesheet management.
• Self-service portal for holiday requests, payslips, and other employment documents.
• Access to free training, discount clubs, healthcare options, and Reed rewards.
• Inclusion in pension schemes, paid holiday schemes, and maternity benefits.
• Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs.

To apply for the Reception/Clerical Administrator position, please submit your CV detailing your relevant experience and why you are interested in this position.