Realtime Planning Analyst - Hybrid Contact Centre

A leading staffing agency is seeking a Workforce Planner to join their team in Brighton. In this role, you will build demand forecasts and create schedules to ensure optimal resource allocation across various channels. The ideal candidate has hands-on experience in workforce planning and a strong knowledge of WFM systems. This position offers a hybrid working model after the initial month and a competitive salary between £35,000 and £38,000 based on experience.