Radiology Team Administrator

Responsibilities

• Provide administrative support to ensure smooth service of Radiology departments.
• Communicate with internal and external professionals and organisations; deliver excellent customer service.
• Respond to calls and enquiries sympathetically, including requests for imaging results, patient queries and rescheduling appointments.
• Advise patients of imaging appointments for MRI, CT, X ray, Fluoro, Ultrasound and Dexa by phone or letter.
• Discuss sensitive explicit complex information with patients for forthcoming examinations.
• Send out preparation guidelines with appointment letters and medication (Gastrographin, Ominipaque) as prescribed.
• Cancel, amend and reschedule imaging sessions and appointments on short notice following guidelines; inform patients and staff for Lymington, Hythe and Romsey.
• Cancel scanning lists and rebook for all Radiology departments.
• Escalate urgent diagnostic reports to referrer promptly via email per consultant instructions.

Qualifications

• 3 GCSEs (grade C or above) including English and Maths, or equivalent.
• NVQ Level 3 or relevant experience.
• Proficiency in word processing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS check.

Benefits

Flexible working options are available and may be discussed during the interview process.

Contractual Details

• Band: 3
• Contract: Permanent
• Working Pattern: Full Time
• Reference Number: 348 SSW 11179
• Job Location: Hythe Hospital, Beaulieu Road, Hythe, Hampshire, SO45 4ZB