Quality Manager
Posted 4 days 7 hours ago by Mettler-Toledo
Permanent
Full Time
Manufacturing Operations Jobs
Hertfordshire, Royston, United Kingdom, SG8 5
Job Description
Our Opening and Your Responsibilities We are seeking a high-impact Quality Manager to lead our manufacturing quality function and drive a step-change in performance. This is a pivotal role where you will go beyond compliance-acting as the architect of a "Zero Defect" culture, embedding quality at every stage of the production lifecycle, from supplier intake through to final customer delivery. You will lead a dedicated quality team while working cross-functionally with production, engineering, and supply chain to ensure operational excellence and customer satisfaction. You'll be joining our X-ray Division based in Royston, where we focus on designing and building advanced X-ray inspection systems used in food, beverage and pharmaceutical industries to help detect contaminants and ensure product quality. What You'll Do 
- Manage, develop, and inspire a team of Quality Technicians and a Quality Specialist.
- Act as a primary driver for improvement, evolving the company culture from 'compliance-focused' to a 'Zero Defect' mindset.
- Assist in the cultural deployment of the SQDCP (Safety, Quality, Delivery, Cost, People) process to ensure quality is a pillar of daily operational performance.
- Proactively challenge existing quality controls to improve their effectiveness and the robustness of their deployment.
- Work alongside operations staff to establish rigorous procedures, standards, and systems of work.
- Ensure all machines and sub-modules consistently meet defined quality standards before and during production.
- Lead the organisation in tracking internal Quality issues, ensuring exemplary and timely documentation via SAP Quality Notifications.
- Identify process improvements and implement preventive actions to mitigate risks before they impact the customer.
- Provide high-level reports articulating trends, performance levels, and the progress of strategic quality initiatives.
- Proven experience in Quality Management with a strong track record of managing direct reports in a manufacturing environment
- Expert knowledge of 3rd party audit requirements (e.g., ISO 9001/14001) and internal audit techniques (Blitz/Tear Down)
- Understanding of formal problem-solving tools (8D, 5-Why, Fishbone) and Lean methodologies
- Strong interpersonal skills and the ability to influence at all levels
- Able to work onsite 5 days a week
- Comprehensive benefits- including annual bonus scheme, 25 days annual leave + bank holidays, private healthcare
- Strong Work-Life Balance - enhanced policies, focus on employee wellbeing, employee engagement events, early finish on Fridays
- Global Exposure- work with international stakeholders and teams across METTLER TOLEDO's global network
- Inclusive Culture- thrive in an environment that values authenticity, diversity, and inclusion.
- Career Progression-learn from industry experts, enhance existing skills, benefit from our commitment to training and development.