Quality Expert Reviewer - Romanian/English

Posted 4 days 7 hours ago by Teleperformance

Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description
Overview

Multi Channel- Quality Expert Reviewer (Romanian speaker) - Dublin City Centre.

Must be able to evidence previous Content Moderator experience.

Start Dates: Various.

  • Location: Onsite Dublin city centre (no work at home option currently available)
  • Salary: € 39,998.00 per annum
  • Shifts: Full Time, 40 hrs, Fully Flexible across Mon - Sun 08.00 - 19.00
  • Training: 4 weeks on site in Dublin
  • Contract: Permanent
  • Background Checking:
    • Right to Work
    • Criminal Record Check
    • Credit Check
    • Any other associated checks
  • Joining the team: Please note this role is fully office based in Dublin.
  • Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training.
Responsibilities
  • Support the quality review of the Client workflows managed by the Clients Global Operations team, including but not limited to:
    • Content Moderation - content includes organizing or credibly threatening violence, promoting self-harm, organizing theft, vandalism, fraud, poaching, or sale of restricted goods, misrepresentation, impersonation and privacy violations, hate speech, bullying, phishing, spam, and malware, child exploitation, nudity, pornography, sexual solicitation, others as mutually agreed in an SCN.
    • ID review and authenticity/access flows.
    • Escalations.
  • Support the quality review of the following Client workflows managed by Clients Special Ops/Global Risk Ops (GRO): HERO (viral/meme content), DOI (Dangerous Organization).
  • Apply high affinity and cultural context of political/social situation regarding the relevant market/region for nuanced policy decisions, in accordance with client Abuse Standard policies and training materials.
Qualifications
  • Romanian speaker.
  • Evidence of previous Content Moderator experience.
  • Valid permission to work in Ireland for the duration of the role; non eligible for employment permit sponsorship.
  • Must meet specific language proficiency scores required for this campaign.
  • Proficiency in English.
Benefits
  • Healthcare insurance.
  • Death in service.
  • Annual leave 20 days + 10 days bank holiday.
  • 4% pension.
  • Bonus (non contractual and applicable for certain roles).
Legal information

This is a full time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer. This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.

Disclaimer

Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.